Returns & Refunds policy

When you order a custom-made item, you're investing in a product that is uniquely tailored to your specifications and preferences. The beauty of custom creations lies not only in their individuality but also in the meticulous craftsmanship involved in their production. Each piece is thoughtfully designed and constructed, ensuring that it perfectly meets your needs. However, it is essential to remember that all custom items are non-refundable. This policy reflects the personalized nature of the products, as they cannot be resold to other customers once created. Therefore, we encourage you to carefully consider your choices before placing an order, ensuring that the final product not only meets but exceeds your expectations. This way, you can fully appreciate the value of your custom item and enjoy its unique qualities for years to come.Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were recevied damage

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

No.1 Melbounre Budget Blinds

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail melbournebudgetblinds@gmail.com

When you order a custom-made item, you're investing in a product that is uniquely tailored to your specifications and preferences. The beauty of custom creations lies not only in their individuality but also in the meticulous craftsmanship involved in their production. Each piece is thoughtfully designed and constructed, ensuring that it perfectly meets your needs. However, it is essential to remember that all custom items are non-refundable. This policy reflects the personalized nature of the products, as they cannot be resold to other customers once created. Therefore, we encourage you to carefully consider your choices before placing an order, ensuring that the final product not only meets but exceeds your expectations. This way, you can fully appreciate the value of your custom item and enjoy its unique qualities for years to come.